Contact Us


For Health Care Providers:

As a health care provider, we are happy to assist so please call us at (877) 886-6739.
For more specific information regarding CancerTYPE ID, please fill out the short form below.



For Patients/Caregivers:

Your journey is important to us and our patient advocate team is here to listen to your concerns and address your questions. Feel free to give us a call or send us an email. We are more than happy to assist you.

Here's how to contact our Patient Advocate Team:

7AM PDT - 3:30PM PDT (Pacific time)

For specific billing information, contact Biotheranostics' Reimbursement Department:

5AM PDT - 1PM PDT (Pacific time)


Biotheranostics, Inc.
9640 Towne Centre Drive
San Diego CA, 92121



CancerType ID Indications for Use and Limitations

CancerTYPE ID is indicated for use in tumor specimens from patients diagnosed with malignant disease and is intended to aid in the classification of the tissue of origin and tumor subtype in conjunction with standard clinical and pathological assessment by a qualified physician. CancerTYPE ID is not intended to predict patient survival benefit, treatment efficacy or to distinguish between benign versus malignant lesions. Tumor types not included in the CancerTYPE ID reference database may exhibit RNA expression patterns that are similar to RNA expression patterns within the reference database. This test was developed and performance characteristics have been determined by Biotheranostics, Inc. It has not been cleared or approved by the U.S. Food and Drug Administration. This test is used for clinical purposes. It should not be regarded as investigational or for research. How this information is used to guide patient care is the responsibility of the physician. Biotheranostics is certified under the Clinical Laboratory Improvement Amendments of 1988 as qualified to perform high-complexity clinical laboratory testing.